{"id":15,"date":"2025-11-27T19:03:27","date_gmt":"2025-11-27T18:03:27","guid":{"rendered":"https:\/\/laplandresorts.se\/?page_id=15"},"modified":"2026-03-05T10:36:19","modified_gmt":"2026-03-05T09:36:19","slug":"integrity-policy","status":"publish","type":"page","link":"https:\/\/bjorkliden.com\/en\/integrity-policy\/","title":{"rendered":"Privacy policy"},"content":{"rendered":"<section  class=\"block-wrapper bg-(--background) color-scheme-light module-spacing-md-top module-spacing-md-bottom site-container\" data-block=\"text-section \">\n            <div class=\"content-container flex flex-col lg:items-center\">\n    <div class=\"w-full lg:max-w-[580px]\">\n                    <h1 class=\"fluid-heading-05 mb-6 text-(--text-primary)\">Integritetspolicy<\/h1>\n            <\/div>\n        <div class=\"lg:max-w-[580px] w-full\">\n        <div class=\"wysiwyg md:max-w-[567px]\">\n            <p>1. Introduction and Data Controller<br \/>\nThis privacy policy describes how we collect, use, disclose, and store your personal data. Your privacy is important to us, and we want you to feel confident in how we handle your information.<\/p>\n<p>Data Controller:<br \/>\nLapland Resorts AB<\/p>\n<p>Organization number:<br \/>\n556787-5611<\/p>\n<p>Address:<br \/>\nBj\u00f6rklidenv\u00e4gen 70,<br \/>\n981 93 Bj\u00f6rkliden, Sweden<\/p>\n<p>Contact person for privacy matters:<br \/>\nAnnika Ahlgren<\/p>\n<p>Email:<br \/>\nMarknad@laplandresorts.se<\/p>\n<p>Data Protection Officer (DPO):<br \/>\nLapland Resorts AB currently does not have a designated Data Protection Officer. If you have any questions regarding our processing of personal data or wish to exercise your rights, please contact us at the email address above.<\/p>\n<p>Personal Data We Process and Purpose<br \/>\nWe process your personal data to provide our services (e.g. accommodation, ski passes, activities), fulfill our contractual obligations, and market our business.<\/p>\n<table style=\"height: 836px;\" width=\"558\">\n<tbody>\n<tr>\n<td width=\"138\">Category of Personal Data<\/td>\n<td width=\"192\">Purpose of Processing<\/td>\n<td width=\"132\">Legal Basis (GDPR Art. 6)<\/td>\n<td width=\"162\">Retention Period<\/td>\n<\/tr>\n<tr>\n<td width=\"138\">Booking and Identification Data\u00a0(Name, email, address, phone number, nationality, children\u2019s ages, arrival\/departure)<\/td>\n<td width=\"192\">To manage and complete your booking (including confirmations, check-in, stay, and check-out).<\/td>\n<td width=\"132\">Contract<\/td>\n<td width=\"162\">Stored for 12 months after your stay is completed.<\/td>\n<\/tr>\n<tr>\n<td width=\"138\">Payment Information\u00a0(Card number, payment history, invoices)<\/td>\n<td width=\"192\">To process and follow up on payments, and to fulfill legal accounting obligations.<\/td>\n<td width=\"132\">Contract and Legal Obligation (Bookkeeping Act)<\/td>\n<td width=\"162\">Stored for 7 years in accordance with accounting regulations.<\/td>\n<\/tr>\n<tr>\n<td width=\"138\">Guest Preferences\u00a0(Allergies, disabilities, room type requests)<\/td>\n<td width=\"192\">To personalize your stay and provide the best possible service.<\/td>\n<td width=\"132\">Consent (for sensitive data such as allergies) and\/or Contract<\/td>\n<td width=\"162\">Deleted after your stay or within 30 days after check-out.<\/td>\n<\/tr>\n<tr>\n<td width=\"138\">Marketing and Communication Data\u00a0(Email address, purchase history, website browsing behavior)<\/td>\n<td width=\"192\">To send newsletters, offers, and promote our services.<\/td>\n<td width=\"132\">Consent (for direct marketing) and\/or Legitimate Interest (for existing customers)<\/td>\n<td width=\"162\">Stored until you withdraw consent or for up to 3 years after your last interaction.<\/td>\n<\/tr>\n<tr>\n<td width=\"138\">Technical Data \/ Logs\u00a0(IP address, cookies, device information)<\/td>\n<td width=\"192\">To improve the website, diagnose errors, and ensure technical functionality.<\/td>\n<td width=\"132\">Legitimate Interest<\/td>\n<td width=\"162\">Stored for 90 days (logs) or up to 13 months (cookies).<\/td>\n<\/tr>\n<tr>\n<td width=\"138\">CCTV Surveillance\u00a0(at the premises)<\/td>\n<td width=\"192\">To protect guests, staff, and property (crime prevention).<\/td>\n<td width=\"132\">Legitimate Interest<\/td>\n<td width=\"162\">Stored for 7\u201330 days unless needed for an ongoing investigation.<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p>&nbsp;<\/p>\n<p>Consent:<br \/>\nConsent is given actively, for example by ticking a box on our website or verbally when making a booking. You may withdraw your consent at any time via a link in our communications or by contacting us directly.<\/p>\n<p>3. Sharing of Personal Data (Recipients)<br \/>\nWe only share your personal data with trusted third parties who need access to it to perform their services or when required by law.\u00a0Examples of recipients include:<\/p>\n<ul>\n<li>Booking system (PMS):\u00a0Picasso Digital \u2013 for managing your stay.<\/li>\n<li>Payment service providers:\u00a0Nets Easy, Nets \u2013 for processing your payment.<\/li>\n<li>Marketing tools:\u00a0Google Ads, Meta Ads, Mailchimp (for newsletters).<\/li>\n<li>IT and operational service providers:\u00a0Companies providing servers, cloud services, and technical support.<\/li>\n<\/ul>\n<p>Data Processors:<br \/>\nWe have signed Data Processing Agreements (DPAs) with all suppliers that process personal data on our behalf, ensuring that they handle data in accordance with the GDPR and our instructions.<\/p>\n<p>Transfers outside the EU\/EEA:<br \/>\nIf we transfer your personal data to partners outside the EU\/EEA (e.g. when using U.S.-based cloud services), we ensure that the transfer is lawful by:<\/p>\n<ul>\n<li>Using the EU Commission\u2019s Standard Contractual Clauses (SCCs) together with appropriate supplementary measures.<\/li>\n<li>Relying on adequacy decisions where applicable.<\/li>\n<\/ul>\n<p>4. Your Rights\u00a0As a data subject, you have several rights regarding your personal data:<\/p>\n<ul>\n<li>Right of Access:\u00a0You have the right to request a copy of the personal data we hold about you.<\/li>\n<li>Right to Rectification:\u00a0You have the right to request correction of inaccurate or incomplete information.<\/li>\n<li>Right to Erasure (\u201cRight to be Forgotten\u201d):\u00a0You may request the deletion of your data under certain circumstances (e.g. if it is no longer needed for the purpose it was collected).<\/li>\n<li>Right to Restriction:\u00a0You have the right to request restriction of how we process your data.<\/li>\n<li>Right to Object:\u00a0You have the right to object to processing based on our legitimate interest, including objection to direct marketing.<\/li>\n<li>Right to Data Portability:\u00a0You have the right to receive the data you have provided to us in a machine-readable format.<\/li>\n<li>Right to Withdraw Consent:\u00a0If our processing is based on your consent, you may withdraw it at any time.<\/li>\n<\/ul>\n<p>Security Measures:<br \/>\nWe take appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse, or alteration. These measures include access restrictions, encryption, firewalls, and secure backups. To exercise your rights, please contact us via the email address provided in Section 1.<\/p>\n<p>5. Complaints to the Supervisory Authority<br \/>\nIf you believe that we process your personal data in violation of the GDPR, you have the right to file a complaint with the Swedish supervisory authority:<br \/>\nSwedish Authority for Privacy Protection<a id=\"menur405q\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" title=\"https:\/\/www.imy.se\/\" href=\"https:\/\/www.imy.se\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"L\u00e4nk \u00a0(IMY)\">\u00a0(IMY)<\/a><\/p>\n<p>6. Technical Data\/ Logs<br \/>\nWe use cookies and similar technologies on our website to ensure it functions properly, improve user experience, analyze traffic, and, in some cases, provide relevant marketing. Some cookies may involve the processing of personal data (e.g., IP addresses or unique identifiers). For more information about the cookies we use, their purpose, and retention period, please see our\u00a0<a id=\"menur405s\" class=\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\" title=\"https:\/\/bjorkliden.com\/cookie-policy\/\" href=\"https:\/\/bjorkliden.com\/cookie-policy\/\" target=\"_blank\" rel=\"noreferrer noopener\" aria-label=\"L\u00e4nk Cookie Policy\">Cookie Policy<\/a>.<\/p>\n<p>7. Changes to This Policy<br \/>\nWe reserve the right to update this Privacy Policy as needed. The latest version will always be available on our websites.<\/p>\n<p>This policy was last updated on:\u00a02025-10-01<\/p>\n<p>If we make significant changes to the policy, we will notify you via email or by posting a notice on our website.<\/p>\n\n        <\/div>\n    <\/div>\n      <\/div>\n    <\/section>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_relevanssi_hide_post":"","_relevanssi_hide_content":"","_relevanssi_pin_for_all":"","_relevanssi_pin_keywords":"","_relevanssi_unpin_keywords":"","_relevanssi_related_keywords":"","_relevanssi_related_include_ids":"","_relevanssi_related_exclude_ids":"","_relevanssi_related_no_append":"","_relevanssi_related_not_related":"","_relevanssi_related_posts":"1","_relevanssi_noindex_reason":"","footnotes":""},"class_list":["post-15","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/bjorkliden.com\/en\/wp-json\/wp\/v2\/pages\/15","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/bjorkliden.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/bjorkliden.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/bjorkliden.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/bjorkliden.com\/en\/wp-json\/wp\/v2\/comments?post=15"}],"version-history":[{"count":5,"href":"https:\/\/bjorkliden.com\/en\/wp-json\/wp\/v2\/pages\/15\/revisions"}],"predecessor-version":[{"id":13025,"href":"https:\/\/bjorkliden.com\/en\/wp-json\/wp\/v2\/pages\/15\/revisions\/13025"}],"wp:attachment":[{"href":"https:\/\/bjorkliden.com\/en\/wp-json\/wp\/v2\/media?parent=15"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}